One system for every inbound call, text, and form fill.
Voice and SMS agents that share the same brain: the same qualification rules, the same calendar, the same CRM record. A caller who texts later is not a stranger.
Picks up before the second ring
A caller with a burst pipe does not wait on hold. The agent answers instantly, handles interruptions and mid-sentence corrections, and sounds like the best person on your team on their best day.
- Barge-in and interruption handling — callers can talk over the agent
- Address, name and phone number confirmed with spelling checks
- Emergency and high-intent calls warm-transferred with a spoken summary
- Recording disclosures played automatically based on caller state
- Voicemail drop and callback scheduling when a human is required
- Ring-to-first-word
- 3.1s median
- Turn latency
- < 700ms
- Concurrency
- Unlimited lines
- Languages
- English + Spanish
Every missed call becomes a text conversation
If a call does slip through, the lead gets a text within seconds — and it is a real conversation, not a canned autoresponder. Form fills and ad leads get the same treatment.
- Automatic missed-call text-back within 4 seconds
- Multi-day nurture threads that stop the moment a human replies
- Booking links and confirmations sent inline
- Quiet hours, opt-out handling and consent logging built in
- Full thread visible next to the call history on one timeline
- First reply
- < 4s
- Missed-call text-back
- Automatic
- 10DLC registration
- Handled for you
- Opt-out propagation
- Instant, cross-channel
From ring to booked job in one continuous motion
No hold music, no callback queue, no lead sitting in an inbox. Six steps, all of them measured.
- 01
Lead arrives
A call rings in, a form is submitted, an ad click texts you, or a portal drops a lead. Every channel lands on one queue.
Voice · SMS · Web form · Ads · Portals
- 02
Agent answers in < 5s
Sub-second speech recognition and streaming synthesis mean the caller hears a natural voice before the second ring finishes.
Median 3.1s ring-to-first-word
- 03
Qualify in your words
Your intake script, your service area, your pricing rules, your disqualifiers. The agent asks what a great CSR would ask — and nothing it shouldn't.
Guardrailed prompts + deterministic checks
- 04
Book & route
Real-time calendar availability, appointment held, confirmation SMS sent, and hot leads warm-transferred to whoever is on duty.
Calendar hold · Warm transfer · Escalation
- 05
Sync to your stack
A structured record — transcript, recording, intent, disposition, and custom fields — is written to your CRM within seconds of hang-up.
CRM · Dispatch · Slack · Webhooks
- 06
Learn & report
Every conversation is scored. You get a weekly readout of missed revenue recovered, top objections, and script changes we recommend.
Dashboards · Call scoring · Weekly review
A front desk that never sleeps, never forgets, and never improvises
Built specifically for inbound revenue — not a general-purpose chatbot with a phone number bolted on.
Natural voice agents
Sub-second turn-taking, barge-in support, and human-grade prosody. Callers interrupt, change their mind, and give a rambling address — the agent keeps up.
- Barge-in & interruption handling
- Accent-robust recognition
- Named voice per brand
Two-way SMS agents
Instant text-back on missed calls and form fills, then a real conversation that qualifies and books — not a canned autoresponder.
- Missed-call text-back
- Multi-day nurture threads
- 10DLC registration handled
Smart routing & transfer
Hot leads get warm-transferred to the on-call rep with a spoken summary. Everything else is dispositioned and queued.
- Warm transfer with context
- On-call rotations
- Overflow & after-hours modes
Your playbook, enforced
Qualification logic runs as deterministic rules on top of the model, so pricing, service area, and disqualifiers are never improvised.
- Rule-checked answers
- Service-area gating
- No-hallucination pricing
Deep integrations
Bidirectional sync with your CRM, dispatch board, and calendar. Availability is read live, not guessed at.
- Live calendar availability
- Custom field mapping
- Webhooks & Zapier
Full transparency
Every call recorded, transcribed, scored, and searchable. Know exactly why a lead did or did not convert.
- Searchable transcripts
- Conversation scoring
- Attribution to source
It has to land where your team already works
Native connectors for the systems that run service businesses, plus webhooks and an open API for everything else. If your stack is custom, we build the connector during onboarding.
Bidirectional sync
Read live availability and write structured records back — not a one-way dump.
Field-level mapping
Custom fields, tags, pipelines and dispositions mapped to your existing schema.
Open webhooks & API
Signed webhooks on every call event, plus a REST API for anything bespoke.
Hear your own agent answer a live call in 20 minutes.
Bring a real scenario from your business. We will configure an agent on the call, dial it together, and you decide whether it beats what happens today.
No slide deck. No procurement gauntlet. Live in 7 days.